For the host with a list to work through
Attendees, people who missed it, people who registered and never turned up: three groups on one list, each wanting a different sentence. How to work from the exported attendee list the morning after.
Everything after a session runs off the attendee list. It holds each person with a status — registered, attended, waitlisted, cancelled, no-show — and it exports as CSV or PDF. Page views and the sign-up rate are counted too, which tells you whether the page worked, but the names and their statuses are what you actually write to.
One honest caveat shapes the whole thing: attendance is recorded by the host. Nobody verifies who was in the room beyond what you mark. That is not a weakness, provided you are the one being honest about it — and it is precisely why the statuses matter, since they are the difference between one generic message and three that people answer.
They spent the hour. Materials, the replay, and one specific sentence about the discussion. Keep it short; the deck is the substance.
They registered, had a place, and did not appear. The useful message is the replay and the next date, with no guilt in the wording and no lecture about the seat.
They freed a place for someone else. Leave them alone for this session's material unless they opted into something ongoing — a seat they gave up is not a subscription.
They wanted in and had no seat. If the replay is open to them, say so; if the next date is running, this segment gets the first genuine invitation rather than a public post.
You do not always need the export. A follow-up can go out as a broadcast from the dashboard to a chosen segment, which is the fastest route when the message is the same for everyone in that group: the attended segment gets the deck and the replay, the waitlist gets the invitation to the next date.
What it is not is a campaign. There is no second message scheduled for Thursday, no open or click figures to read afterwards, and no unsubscribe list we manage on your behalf. One message, to a group you selected, written by you — which is a calmer and more honest shape than most attendees expect from a follow-up.
Specific beats warm. A message that names the question someone asked — the one you promised to look into — reads as a person keeping a promise, and it is the single most reliable way to get a reply from an attendee list. A generic thank-you for attending, sent to everyone at once, reads as a tool.
So keep the material first, one specific detail second, and one clear next step third: the survey link, the next date, or a plain request for the thing they wanted and did not get. Three lines and a link. The list gives you the group; the rest is still your own writing.
How it works
Attendees and no-shows are yours to record. Do it while the room is fresh, since every later message is sorted by these statuses.
CSV or PDF for your records, or address a segment directly when one message fits the whole group. Both routes come from the same list.
Attended, no-show, waitlisted. Each carries the material it needs and nothing the group did not ask for.
The replay, slides and next date go on the session page so anyone who missed the message finds the same thing there.
Questions
You record it. The attendee list carries statuses including attended and no-show, marked by the host; there is no verification of presence beyond what you enter. That is why attendance claims and certificates rest on your record rather than on the software.
Yes — a broadcast goes to a segment of the list rather than to everyone, so the two groups can receive genuinely different notes. Or export the list and work through it wherever you send email.
No. Automatic emails are the reminders before the session — 24 hours, 1 hour and 15 minutes — and the host can switch them off. Everything after the date is written and sent by the host.
There is no open or click tracking on messages from the list. What is measured is the registration side: page views and the sign-up rate. Any engagement figures come from the email service you use elsewhere.
Keep it as the record for that date. Writing to those names later is a decision about consent rather than software — the honest route is a new session they can opt into, not an assumption that one registration bought you a permanent audience.
Get Started
Statuses give you the groups; the export gives you the record. What makes the follow-up worth reading is still the sentence only you can write.
